Korean slang profile
CRM
crm
Customer relationship management
A customer-relationship management method that uses customer information to understand customers and provide suitable products or services.
- Expanded form
- Customer Relationship ManagementCustomer Relationship Management
- Other spellings
- 고객 관계 관리
- Earliest source found
- Nov 2007
- Documented trend period
- Not verified
This is the earliest source we have verified, not the date the term was coined.
01Examples, with English translations
- Example by Julimmal
회사는 CRM으로 고객의 문의 기록을 살펴봤다.
The company used CRM to examine customers’ inquiry records.
02Documented history
- 2007The 2007 material introduced the spelling and usage context of “CRM”.[1]
03Origin & word formation
It takes the initial letters of Customer Relationship Management. Customer-management usage in 2007 material was checked alongside the expanded form and explanation in 2008 material. Use earlier than the checked sources and the original creator have not been verified.
Evidence for the origin explanationHigh
The 2007 material provides evidence of customer-management usage, while the 2008 material verifies the English expanded form and detailed meaning. The 2008 explanation was not presented as a direct definition from the 2007 material.
04Sources
Original titles and links are preserved. An English translation does not replace the original source.
- 알고 싶다! 생산성 혁신 비결 — 나라경제 2007년 11월호 (KDI 경제교육·정보센터)Published Nov 2007Original source checked Nov 14, 2026
- 한국기업의 CRM 성공전략 (KDI 경제교육·정보센터)Original source checked Nov 14, 2026